Susan R Vroman is a Lecturer of Management at Bentley University. Her research interests include the impact leadership enactment has on organizational culture and employee engagement, with specific focus on supporting flexible work arrangements.

Prior to her academic career, Dr. Vroman worked for over 20 years as an organizational effectiveness and strategic human resource management executive and advisor. With experience working as an internal and external resource, Susan’s passion and expertise lie in values-based leadership development and profit-centered culture development. She has demonstrated superior results in designing and creating engaged workforces with direct business results.

Susan has engaged with companies ranging from 8 to 50,000 employees. Her consulting niche is in entrepreneurial businesses that are “coming of age” and where the people business was recently invited to the table. Susan has served as Executive Coach (specializing in high potential emerging leaders), has designed and used tools such as 360 degree questionnaires to help leaders achieve greater professional success, and has facilitated off-site retreats to foster better results. Susan has also led Change Management initiatives ranging from organizational re-engineering to culture and human resource assimilation preparing for and in the aftermath of leadership changes, mergers, and acquisitions. Susan’s work facilitating troubled teams has also helped them to overcome obstacles to their success. Susan has been the architect of corporate universities and has also designed and developed learning and development programming for leadership development, supervisory effectiveness, and soft-skills effectiveness.

Susan holds her undergraduate degree in Communication and Human Resource Development from James Madison University, a Master’s Degree in Leadership Studies from Harvard University, and her doctorate degree in Organizational Leadership Studies from Northeastern University. She is also certified as a Senior Professional in Human Resources (SPHR), Predictive Index (PI), Myers Briggs Type Indicator (MBTI), ExperiencePoint, Emotional & Social Competency Inventory (ESCI), and in DiSC.